WARRANTY & SUPPORT
Thank you for choosing Liene! We really hope you will enjoy the product! Your satisfaction means everything to us!
Liene provides 30-DAY FREE RETURN and a 1-YEAR WARRANTY for the printers.
- DAYFREE RETURN
Undamaged products may be returned for a full refund for any reasons within 30 days of the date of purchase. Once the returned item arrives back in Liene’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For quality related warranty claims, Lienerefunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
ONE YEAR LIMITED WARRANTY
Liene warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Liene-life.com. Liene will, at its sole option, either replace any defective product or component, or accept the return of the product and refund the money actually paid by the original purchaser to the payment method used by the purchaser.
As a Liene store credit, or as a gift card. This warranty is not transferable and applies only to the original purchaser.
The following products are NOT covered by the Limited Warranty:
- Products submitted beyond the original one-year limited warranty period
- After the initial 30 days after purchase, any product issue that is not quality-related
- Products submitted without valid proof of purchase
- Products received without charge in a LieneLabs giveaway or donation, or as samples
- Products on which repairs have been attempted
- Products subjected to falls, extreme temperatures, water, or other operating conditions contrary to the Liene Labs documentation
To provide more prompt and professional after-sale service,you may contact us via email at email@example.com.